Responsibilities:
- Outbound customer acquisition to provide assistance and support
- Analyze customer needs and provide appropriate solutions or recommendations
- Maintain accurate and detailed records of customer interactions and transactions
- Handle customer inquiries, complaints, and escalations in a professional and timely manner
- Collaborate with other team members to ensure excellent customer service delivery
Qualifications:
- Previous experience in customer service or call center environment preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Ability to work independently as well as in a team environment
- High school diploma or equivalent required
We offer opportunities for career growth and personal development. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Types: Freelance, Part-time, Full-time
Salary: £300.00-£500.00 per week
Expected hours: 18 – 42 per week
Benefits:
- Company events
- Flexitime
- Referral programme
Schedule:
- Day shift
- Every weekend
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: In person
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